Our most popular questions, answered

Below is a list of questions we're often asked by patients when they first come across our site. Here, you'll find everything you need to know about our company, the treatments we stock, how to order, delivery options and the payment methods we accept.

About Medicina

Medicina is a UK registered pharmacy (link to Gphc register), so you can be sure you are getting MHRA approved medicine delivered to your door.

Yes, but at a much more competitive price. We price match so we can offer you the lowest price available on the market.

It’s fully confidential, safe and discreet. You can check pharmacy credentials on the General pharmaceutical council website.

Since our online pharmacy is a trusted and UK registered online pharmacy, all treatments we prescribe are approved by the Medicine and Healthcare Products Regulatory Agency (MHRA).
We are regulated by the General Pharmaceutical Council - 9010749. (link to verify our license)

We are always available via phone or email.
For any questions regarding your order, just email us at [email protected].
For any query or medicinal concerns- just submit us an enquiry. Our medical experts will get back to you as soon as possible.
If you need direct consultation or advice- contact us at (01604 345869)

Ordering, deliveries and returns

No. Our in-house prescriber will give the prescription so you don’t have to contact your GP.
However, we do advise you to consult with your GP firstly to decide the suitable medication for you.

It will only take 3 working days to receive your order.
If it takes longer, please contact us at (01604345869) or email us at [email protected] so we can get it sorted out for you as soon as possible.

Yes, our prescriber will review the assessment and prescribe as necessary.

If your delivery hasn’t arrived yet, please contact us at (01604345869) or email us at [email protected] so we can get it sorted out for you as soon as possible.


We accept all major payment cards and American Express.

The reference for your payment will appear as Medicina on your bank statement.

You will receive an e-receipt immediately to your email when you purchase our medication.